1.
a) "CdB" means Casas do Barlavento, Lda. whose name appears on the booking form.
b) "The Client" means in addition to the person completing the booking form all other persons on whose behalf he is completing the booking form and warrants that he has their authority to book on their behalf. The person nominated in the booking form is responsible for all payments due to CdB. No contract shall exist between CdB and the Client until the booking form is duly filled in, the appropriate deposit has been received by CdB and the booking has been confirmed in writing by CdB.
2. At the time of booking a deposit equal to 30% of the total rental sum is payable by bank transfer or bankers draft. Reminders will not be sent. In the event of non-payment CdB may cancel the booking, in which event the provisions of Clause 6 will apply. The balance must be paid 6 weeks before arrival.
3. All prices quoted on the web site are based on prevailing charges and exchange rates on the date shown. In the event of any alteration to these charges or exchange rates or the imposition of any taxes, CdB reserves the right to revise holiday costs at any time prior to the date when payment has been made in full by the Client.
4. The agreed rental sum covers the property and services described on the website and the property may only be occupied by the persons named in the booking form unless otherwise agreed in writing by CdB. Subletting is prohibited. Pets cannot be accepted unless confirmation has been received in writing by CdB prior to the commencement of the booking.
5. All bookings for conveyance by coach, taxi, car or other conveyance or for accommodation are accepted by the Client subject to the operating conditions of the carrier or supplier of the accommodation.
6. CANCELLATIONS
a) All cancellations must be received in writing and signed by the same person who signed the booking form. Cancellations may be made by fax or e-mail to our office. Clients who fail to arrive will be regarded as cancellations.
a1) Any cancelations made 90 days before the arrival date will be reimbursed with the full amounts paid for the booking.
a2) Any cancelations made 60 days before the arrival date, 50% of the total amount paid will be reimbursed.
a3) Any cancelations made between 59 and 30 days before the arrival date will lose the full amount paid for booking.
b) CdB reserves the right to cancel a booking. If this becomes necessary the client will be offered alternative accommodation of a similar or superior standard, if available, or a full refund of all monies paid.
7. It is the Client's responsibility to arrange valid passports, visas, holiday insurance, health documents and driving licences.
8. The Client is responsible for leaving the accommodation occupied by him with all furniture and effects in good order, cleanliness and good condition. The Client undertakes to inform CdB of any damage to the accommodation or its contents during their occupation and to pay for any damaged or missing items, telephone charges and any other services consumed. Such charges to be calculated by CdB.
9. CDB gives notice that it acts in the capacity of agents for the Client but shall not be liable for any act or default or omission on the part of conveyancing and transport services, or proprietors of accommodation, coach, taxi, sea or air operators or contractors or their servants or agents, howsoever arising nor for any deficiencies in the accommodation provided and the Client's remedy, if any, shall be directly against such organisations or persons of whom the Client makes a complaint.
The use of such conveying or transport services or of the accommodation shall be subject to the conditions and regulations of the various owners and operators concerned and to the applicable local or international law. Accordingly CdB will not in any circumstances whatsoever accept responsibility for loss of life, personal injury, illness or loss or damage to baggage or personal effects or consequential loss otherwise than for the negligence of any employees of CdB acting in the course of their employment.
10. All information and descriptions published have been compiled from information made available to CdB. Whilst every effort is made to check the accuracy of such information, CdB cannot be held responsible for publicity statements. They are published in good faith but do not constitute any representation other than that CdB honestly holds such a belief.
However, facilities and amenities may alter or be withdrawn for reasons outside CdB’s control in which case CdB can accept no responsibility.
11. CdB only accepts liability for services sold. No liability will be accepted for other services, eg. flights. The limit of CdB’s liability is the sum of the accommodation costs plus the cost of any other services provided by CdB. CdB cannot accept liability due to circumstances beyond its control amounting to force majeure.
This includes war or threat of war, industrial action, civil strife, terrorist activities, riot, adverse weather conditions, failure of power, gas or water supplies, fire, natural or nuclear disasters, sickness or quarantine, etc.
12.
a) Any complaints must be made immediately to the CdB office in order that remedial action may be taken.
b) All claims whatsoever against CdB must be submitted in writing no later than one calendar month from the completion of the holiday.
c) Claims for compensation are not valid if the Client through his own fault contributed to or caused the circumstances, which marred his holiday or brought it to an untimely end.
d) It is expected that it will be possible to agree an amicable solution to complaints and disputes. In default of agreement any such complaint or dispute shall be referred to arbitration.
13. The law applicable to these conditions and the contract of which they form part shall be the law of Portugal.
